Privacy Policy

At Pocketwifi-Amsterdam.com (abb. PWA), we believe that anyone who uses the internet should be fully aware of how their information is used - so we've put together this document to explain exactly how we approach handling your data. Before you read it, the most important thing you need to know is this: your privacy is as important to us as it is to you. Giving us your personal details is an act of trust, and one that we take seriously. We will never show your details to anyone else, sell, rent or otherwise disclose any of your personal information, including your email address, to any third party without your prior and explicit consent. And unless you give us specific consent to act otherwise, the following Privacy and Cookie policy legal document outlines how PWA handles your private information. We've tried to make it as transparent and easy to understand as possible, including an explanation of exactly what a Cookie is, and what we use it for. Whenever you are asked for personal information while visiting PWA (and where Cookies are being used), you'll be able to read our Privacy Policy (this document).

1. Collection and use of personal information

PWA collects your personal information when you use our website:

1.1 What we collect

  1. Full name
  2. Username
  3. Password
  4. Email
  5. Preference Business
  6. Type Postal
  7. Address
  8. Telephone
  9. Number credit
  10. Card
  11. Type credit
  12. Card number
  13. Credit card
  14. Expiry date

1.2 How we use it

To check that a credit card is valid to make an order. To communicate with you on PWA- related matters. To provide you with order and billing history information. Updating your personal information. If you prefer to do this by speaking directly to someone at PWA, you can contact us, and we'll be happy to help. Except as disclosed in this privacy policy, PocketWiFi Amsterdam does not share your personal information with any outside parties. My will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, which may include:

  1. to operate, maintain, and improve the Services;
  2. to manage your account, including to communicate with you regarding your account;
  3. to operate and administer any promotions you participate in on any site or application
  4. to respond to your comments and questions and to provide customer service;
  5. to send information including technical notices, updates, security alerts, and support and administrative messages with your consent, to send you marketing emails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates, or for improving our business or website.

We retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created. You may opt-out of receiving such information at any time: such marketing emails tell you how to opt-out. Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you; to process payments you make via the Services; and as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.

2. Introducing Cookies - what are they?

Cookies are really nothing to get worried about. They're simply tiny text files stored on your computer when you visit certain web pages. PWA use Cookies to improve the quality of our service and make it easier for you to use. We do this by storing your preferences in Cookies and by tracking user trends - for example, we use Cookies to allow you to automatically log into pocketwifi-amsterdam.com after your first session - basically, eliminating the need to remember and type in your username and password.

Most browsers are initially set up to accept Cookies. You can reset your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, some parts of pocketwifi-amsterdam.com may not function properly if you refuse Cookies - but that's up to you. Cookies can't harm your computer. We don't store personally identifiable information like credit card details in our Cookies, but we do use encrypted information gathered from them to help improve your experience of pocketwifi-amsterdam.com.

To get the most out of pocketwifi-amsterdam.com, your computer will need to accept Cookies, as we're only able to provide you with certain personalized features of our website by using them. Just to emphasize, our Cookies don't store sensitive personal information: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete Cookies from pocketwifi-amsterdam.com or any other website, you can use your browser to do this. Each browser is different; so check the 'Help' menu of your particular browser to learn how to change your Cookie preferences. Still a bit unsure? Have a look at the list of the main Cookies we use, and what we use them for. This, and the following partner Cookie table are kept absolutely up to date so that you can always get an accurate picture of our current Cookie activity.

3.1 currency:

Used to record an users choice of preferred currency.

3.2 destination id:

Used to record an users choice of preferred destination.

3.3 pocketwifi-web session:

This Cookie is used to ensure PWA can keep track of an users order, and the items in that order, through the cart and checkout process. It also allows PWA to track users views around pocketwifi-amsterdam.com When you visit pocketwifi-amsterdam.com, you may notice some Cookies that aren't related to PWA. If you go on to a web page that contains embedded content (for example from Vimeo) you may be sent Cookies from these websites. We don't control the setting of these Cookies, so we suggest you check the third-party websites for more information about their Cookies and how to manage them. Some of the business partners that may set Cookies on pocketwifi.com include:

3.4 Google, Facebook, Instagram:

Sometimes we'll advertise on 3rd party websites. Each individual advertiser uses its own tracking Cookies and the data taken is not confidential or interchangeable. Examples of these advertisers include Google (including Google-owned DoubleClick for paid advertising on Google.com), Facebook and Instagram ads.

3.5 Optimizely, Google Analytics, e-Dialog:

Sometimes we'll use 3rd party Cookies to help us understand how our users use PWA is enables us to improve site customer experience. It also helps PWA spend its money in the right places. Data taken is not confidential or interchangeable.

3.6 Activa Live Chat

The technology that makes our onsite live chat functionality possible uses Cookies, but no confidential information is stored in them. 3.7 PWA share tools

If you decide to 'share' pocketwifi-amsterdam.com content with friends through social networks - like Facebook and Instagram - you may be sent Cookies from these websites. We don't control the setting of these Cookies, so we suggest you check the third-party websites for more information about their Cookies and how to manage them.

4. Managing Cookies

If Cookies aren't enabled on your computer, it means that your experience on pocketwifi-amsterdam.com will be limited (and by "limited", we mean "a bit less awesome" - which would be a shame.)

4.1 To enable Cookies

If you're not sure of the type and version of web browser you use to access the Internet: For PCs: click on 'Help' at the top of your browser window and select the 'About' option For Macs: with the browser window open, click on the Apple menu and select the 'About' option

4.2 How to check Cookies are enabled for PCs

Google Chrome

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  3. Now select 'Allow local data to be set'
  4. Microsoft Internet Explorer 6.0, 7.0, 8.0
  5. Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
  6. Ensure that your Privacy level is set to Medium or below, which will enable Cookies in your browser
  7. Settings above Medium will disable Cookies
  8. Mozilla Firefox
  9. Click on 'Tools' at the top of your browser window and select Options
  10. Then select the Privacy icon
  11. Click on Cookies, then select 'allow sites to set Cookies'

Safari

  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security', check the option that says 'Block third-party and advertising Cookies'
  3. Click 'Save'
  4. How to check Cookies are enabled for Macs
  5. Microsoft Internet Explorer 5.0 on OSX
  6. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  7. Scroll down until you see 'Cookies' under Receiving Files
  8. Select the 'Never Ask' option
  9. Safari on OSX
  10. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  11. Click on 'Security' then 'Accept Cookies'
  12. Select the 'Only from site you navigate to'
  13. Mozilla and Netscape on OSX
  14. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
  15. Scroll down until you see Cookies under 'Privacy & Security'
  16. Select 'Enable Cookies for the originating web site only'

Opera

  1. Click on 'Menu' at the top of your browser window and select 'Settings'
  2. Then select 'Preferences', select the 'Advanced' tab
  3. Then select 'Accept Cookies' option

All other browsers. Please check your documentation or online help files.

4.5 Banner advertising on other websites

This type of advertising is designed to provide you with a selection of products and offers based on what you're viewing on pocketwifi-amsterdam.com which are then displayed to you when you visit other selected websites. The technology behind these adverts requires Cookies. The data contained in the Cookies used in these adverts is completely anonymous and doesn't contain any of your personal data.

4.6 Disabling these banner adverts

We want to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising. If you're still interested, you might like to visit this website to learn more about the Cookies on your computer set by other companies, and opt out of them if you want to.

4.7 Further information about Cookies

If you'd like to learn more about Cookies in general and how to manage them, visit www.aboutcoockies.org

4.8 Our commitment to the privacy of children

Protecting the privacy of the very young is extremely important to PWA. No part of our website is structured to attract anyone under 13. We never seek to collect or maintain information from those under the age of 13, but if it comes to our attention that we have received information about a child under the age of 13 we'll immediately delete their information from our records. (Though we'd secretly be quite impressed that a 13 year old needed business cards.)

4.9 Information sharing and disclosure

PWA is committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except:

4.10 Disclosure for legal reasons

We reserve the right to communicate your personal information to third parties make a legally compliant request for its disclosure.

4.11 Performance of our operations

The service is necessary for the performance of our operations: mail delivery, hosting services, protecting us from fraud, and payment of your account.

4.12 Changes in PWA business

If the assets that PWA use to operate its business are acquired by a third party, we may transfer personal data we then hold to that party. If PWA buys or sells subsidiaries or business units then in such transactions customer information is one of the transferred assets, but would remain subject to the commitments made in any pre-existing Privacy Policy or equivalent.

4.13 Aggregate business analyses

PWA also provides analyses of our customers in the aggregate (basically, a one big lump of data) to prospective partners, advertisers and other third parties. We do this so that we, along with our business partners, can understand you better, and keep bringing you great services. We may also disclose, on an anonymous basis, literal statements made by our customers. At no time, however, will we disclose personal information about specific customers. Linked websites are not under the control of PWA and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine their terms and conditions of use.

5. Controlling your personal information

5.1 Transfer of information

Personal information collected on pocketwifi-amsterdam.com will be stored and processed in the Netherlands and by using this site, you consent to any such transfer of information outside your country. We will not supply your personal data to a third party for commercial exploitation unless explicitly authorized by you; so you can sleep easy knowing that we won't sell your name, personal details or email addresses to any third party without express consent from you. The only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.

5.2 Security and prevention against loss, misuse or alternation of information

This is the slightly technical bit - it's an explanation of exactly how we make sure all your details are secure. It's pretty straightforward (if a little bit dull!). All the information you give to us is stored in the Netherlands, only on secure servers that are protected in secure facilities including firewall protection. PWA has implemented such technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance security as new technology becomes available. For transmitting your personal information to us, we use a secure server with a 128-bit SSL certificate that encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorized use. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. (But as this extensive policy demonstrates, we've done everything humanly possible to make sure nothing bad happens.) Access authorization is granted to key PWA staff only. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities. We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each user's responsibility: To protect against unauthorized access to your account ensure against use by anyone else of pocketwifi-amsterdam.com through the machine that the user uses while they are logged on to pocketwifi-amsterdam.com or exit from pocketwifi-amsterdam.com when not using it; and to keep his/her password secret

5.3 Data Retention Period

We will retain your personal data only as long as is necessary for the purposes to which you consent under the PWA terms and Conditions and this Privacy Policy or as is required by applicable law, and then we will delete it (we absolutely promise.) Credit and Payment Card information. This period is 30 days. PWA process Credit and payment cards in accordance with Payment Card Industry (PCI) data security standards. PWA process all Credit and Payment card details solely for the use of processing payments, all details are encrypted and transferred to PWA payment provider for processing, and apart from the last 4 digits of the Permanent Account Number (PAN), which is used for reference, are not stored by PWA in any database. Parties as Stripe and Squarespace will verify the transition.

5.4 Place Of Processing

The personal information held by us is held on and processed by computers located in the Netherlands.

5.5 Opt-out policy.

Your ability to edit and cancel your account. You can access your account on the site to update and correct the details that we gathered when you subscribed. You must be logged in to access this information. All information is password-protected so no one can access the information but you.

5.6 Changes to this privacy policy

Occasionally PWA will review and possibly change or edit this policy in accordance with potential changes to our business and as required by law. PWA serves the right to change its Privacy Policy at any time.

5.6 Links to third party sites

Our site may contain links to other sites. PWA is not responsible for the privacy practices, or the content, of those web sites.

6. Contacting PWA

If you have any questions about this privacy policy, the practices of this site, or your dealings with PWA, you can contact us. You can also use this address and contact numbers if you wish to request from PWA a copy of the personal data we hold about you. Netherlands – +3155393903 or email at info@pocketwifi-amsterdam.com As a user, you have certain rights under the Data Protection Act 1998. You have the right to be told what personal information we hold about you on our database. Should you wish to exercise that right, please contact us - we'll be happy to help. 6.1 Data protection information: Are you actually still reading this? That’s very impressive! For even more information about data protection laws by visiting the Information Commissioner's web site at https://autoriteitpersoonsgegevens.nl

7. Changes to this Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the last updated date at the top of the policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email.